Networks which were efficient five years ago may no longer be today.
Allow IDOM to analyze and review your network and business requirements. We
will deliver a comprehensive, detailed report of your network’s current
performance with recommendations to optimize your network. The report will
identify under-utilized components which should be restructured or
eliminated and over-utilized components which should be expanded. The report
will also identify the outdated technology for which an upgrade will
increase efficiency and reduce costs.
The perfect network is neither the most elaborate nor the most expensive.
The perfect network is one which satisfies the needs of your organization. A
complete understanding of your business is the core to our network design
approach. Based on your current and projected business strategies, we will
assist you to define your network requirements.
IDOM provides project management services for projects of all sizes
involving networks, workstations and PCs. Whether you’re relocating just a
few people or redefining your entire infrastructure, we will manage your
project smoothly and efficiently. IDOM has the resources to coordinate with
local and long distance carriers, public data networks and foreign service
providers. Our staff will work closely with your architects, contractors and
facilities staff to ensure the success of your project. Upon completion, a
comprehensive documentation package is delivered, regardless of the size of
the project, so that there is a seamless transition of the project.
Standards are very important to maintain stability and security for the
whole network. The business group responsible for this task must be
organized and prepared to implement network policy and procedural changes as
mandated by the head office -- quickly and efficiently. IDOM can help to
ensure that your business group is prepared. An IDOM administrator can
perform periodic audits to new systems and changes to the network to confirm
that standards and security are not being compromised. Network policies and
procedural standards can be then maintained and adjusted to provide the
greatest advantage for long term management of the network. Routine
procedures can be documented and critical tasks noted to insure no one
technician becomes a single point of failure.
IDOM offers complete support for your network and many popular software
applications, including Microsoft Office®. Our support personnel will assist
with everything from user issues, to hardware and network related problems.
The network support program can be tailored to fit your requirements and
your budget. Business day and 24 hour emergency support are available for
all levels of support.
With the User Help Desk, PC support personnel are only a toll free phone
call away. In the event that telephone support will not resolve the problem,
IDOM may resolve the problem using a tool which enables our data center to
emulate a node, via modem link, on your network. For problems which cannot
be resolved remotely, we will dispatch support personnel to your location.
Onsite technical assistance may be purchased in advance at discounted rates.
IDOM can provide network specialists to complement your technical staff
during periods of rapid growth or change. Highly skilled specialists can
work at your site, under your direction, on long and short-term assignments.
We can assist your business in upgrading to Windows® 2000 ensuring that
every aspect of this major undertaking is carefully analyzed and properly
executed. IDOM will fully analyze and possibly redesign your existing
network and protocol to ensure that Windows 2000 can be accommodated without
any shortfalls. We recommend any new services and perhaps new servers that
may need to be established in order to support the new network. Our
migration plans are carefully designed to accommodate the existing network
while the new Windows 2000 network is being implemented, ensuring that your
day to day operations are not disrupted. Additionally, in order to take full
advantage of the Windows 2000 network design, every user PC must be
upgraded. IDOM can provide the resources needed to accomplish this
We all want to feel secure that our network and systems will be available
when we need them, and that the information in them is secure. The failure
of our systems due to error, equipment failure, intruders, or buggy software
can mean real financial loss to a business. Many people think that
"security" exists solely to keep out intruders or "hackers." This is a very
limited view of security as good security also means ensuring that internal
usage of the Internet is also monitored and controlled.
IDOM offers services that help to ensure that your systems will be
protected. We can assist your business in developing preventative security
measures for external and internal purposes. We can assist you with intruder
prevention and detection by implementing firewall technology into your
organization. This will help you to protect the internal network from the
public Internet. By monitoring the firewall security logs you can detect and
trace any unwanted intruders. IDOM can also establish methods to monitor
and/or block Internet usage from inside the organization, ensuring that
internal users do not access unwanted or offensive Internet sites. You will
have peace of mind in knowing that your employees are utilizing their time
wisely when accessing the Internet.